Location
london
Job Type
Full-time
Posted
June 08, 2026
Job Description
Location: London - Hybrid
Salary: £35,000 – £40,000
Full-Time
We are currently recruiting on behalf of a growing SaaS company seeking a proactive and customer-focused Customer Success Representative to join their expanding team.
This is an excellent opportunity for someone who enjoys building strong client relationships, delivering exceptional customer experiences, and working within a fast-paced tech environment.
Key Responsibilities
- Build and maintain strong relationships with customers
- Support client onboarding and product adoption
- Respond to customer queries and resolve issues effectively
- Proactively identify opportunities to improve customer satisfaction and retention
- Collaborate with internal teams including Sales, Product, and Support
- Maintain accurate customer records using CRM systems
Requiremen...