Customer Success Manager (Agricultural Background)

We are seeking a dynamic Customer Success Manager who will become an important member of the Marketplace team at ProducePay.We are a cross-functional team composed of a product manager, engineers, designers, and dedicated salespeople.The Customer Success Manager will be responsible for owning the customer journey of each ProducePay customer to ensure a smooth ride from the Onboarding Process and all along the relationship.The Customer Success Manager must become the client's trusted consultant by demonstrating the delivery of real value to their business.The Customer Success Manager must also become the company's liaison to achieve Customer Success, this is represented in Successful Purchases, Revenue Growth, and Customer Retention.The customer success team has the function of being the bridge between ProducePay internal departments and the multi-product qualifying Seller category customers.This team has the important mission of generating an Account Plan for each customer, with the...