Customer Success Manager — Build & Grow the Team

A customer-centric company in Kuala Lumpur is looking for a candidate to lead the establishment of a customer success department. This role involves maintaining strong relationships with customers, coordinating teams to ensure satisfaction, and analyzing customer interactions. The ideal candidate will set up necessary guidelines and tools while managing a team. Experience in customer service management and problem-solving skills will be crucial for success. The position is critical for achieving company sales goals.
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