Customer Success Manager

To be discussed, flexibility required for emergency shifts

ASAP

To be considered, you must first watch this quick Loom video on how to get hired:

The Client Support Lead plays a vital role in maintaining strong and lasting client relationships. First impressions matter and this role ensures that every client receives exceptional care and communication from their very first interaction.

You will be the go to person for both new and existing clients acting as the primary voice and representative of the company. Your ability to respond quickly, solve problems proactively and maintain professionalism across all communication channels will directly impact customer satisfaction and retention.

• Act as the first point of contact for all client inquiries
• Communicate with clients via email text and phone calls ensu...