Customer Success Manager – Enterprise Accounts

At Toku, we create bespoke cloud communications and customer engagement solutions to reimagine customer experiences for enterprises. We provide an end‑to‑end approach to help businesses overcome the complexity of digital transformation and deliver mission‑critical CX through cloud communication solutions. Toku combines local strategic consulting expertise, bespoke technology, regional infrastructure, and global reach to support enterprises across APAC and beyond.

We are looking for a Customer Success Manager to manage post‑sales customer relationships across a portfolio of enterprise accounts while helping strengthen Customer Success practices over time. This role combines hands‑on relationship management with structured coordination, customer engagement, and contribution to improving onboarding and customer success processes as the function evolves.

What you will be doing

• Customer relationship ownership: Manage a portfolio of enterprise ac...