Customer Success Manager - Enterprise DB & AI Solutions

TiDB is seeking a Customer Success Manager in Malaysia to take ownership of the customer lifecycle from onboarding to renewal. The role involves monitoring database health, identifying optimization risks, and engaging with technical stakeholders. Candidates should have over 3 years in customer success or technical account management within database/cloud infrastructure and a solid understanding of SQL and performance metrics. Experience with cloud platforms like AWS, GCP, or Azure is a plus.
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