Customer Success Manager (Indonesia Based)

About Nimbly

Nimbly is a multi-product AI solution designed for large-scale Retail and F&B operations. Our platform aligns teams, processes, and operational execution, leading to happier customers, while providing management with real-time visibility and accountability.

Backed by leading VCs, Nimbly works with global brands like KFC, 7-Eleven, Adidas, and Decathlon across 11 markets in APAC & USA to drive productivity and customer satisfaction improvements. 

As Nimbly enters the next growth phase, we are looking for a Customer Success Manager (CSM), based in Jakarta, Indonesia, to join our growing team and ensure client success, retention, and growth.

Responsibilities

• Lead and manage the onboarding process for new clients, ensuring a smooth transition and successful implementation of Nimbly Technologies’ solutions.
• Build and maintain strong relationships with key...