Customer Success Manager

Boardroom Appointments · johannesburg, gauteng, South-Africa

Location
johannesburg
Job Type
Full-time
Posted
June 17, 2026

Job Description

  • Build and maintain client relationships, fostering collaboration and flawless execution of plans.
  • Develop and implement strategic media plans based on client direction and media research.
  • Synthesize information effectively to guide campaign development and execution.
  • Understand client products/services and communicate key points to external parties while solving problems.
  • Maintain rapport with internal and external teams, partner agencies and clients and be able to apply a collaborative and solutions oriented approach.
  • Innovate and recommend media solutions, ensuring client satisfaction and delivering results.
  • Manage and train team members, conducting performance reviews and staff training.
  • Ability to analyse, understand and interpret data to inform upcoming campaigns and draw decisive action points from.
  • Set accurate revenue targets and projections while sharing campaign results and learnings.
  • Dem...

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