Location
kuala lumpur
Job Type
Full-time
Posted
June 18, 2026
Job Description
Headquartered in Singapore, Ant International powers the future of global commerce with digital innovation for everyone and every business to thrive. In close collaboration with partners, we support merchants of all sizes worldwide to realize their growth aspirations through a comprehensive range of tech-driven digital payment and financial services solutions.
About the Role
Lead the end-to-end service strategy for strategic enterprise accounts — from solution design to scaled success, ensuring premium onboarding experience and long‑term client value realization.
Responsibilities
- Strategic Solution Consulting — Serve as a trusted advisor to enterprise clients; translate complex business requirements into tailored service frameworks, define SLA architectures, and set customer success metrics.
- Complex Delivery Leadership — Own the critical path from business needs to product implementation; steer integration troubleshooting, manag...