Location
kuala lumpur
Job Type
Full-time
Posted
June 05, 2026
Job Description
## Customer Success ManagerApplyremote type: Hybridlocations: Malaysia, Kuala Lumpur, Wilayah Persekutuan Kuala Lumpurtime type: Full timeposted on: Posted Todaytime left to apply: End Date: June 30, 2026 (30+ days left to apply)job requisition id: JREQ The Customer Success Manager is responsible for building and nurturing long-term relationships with customers in Asia to drive engagement, adoption, and satisfaction with our solutions.**About the Role**In this opportunity as a **Customer Success Manager**, you will:* Cultivate and sustain strong relationships with customer account stakeholders.* Design and implement customer success plans tailored to each customer's specific goals and objectives.* Guide new customers through the onboarding process, ensuring a smooth transition and rapid time to value (TTV).* Analyze customer usage patterns to identify adoption barriers and develop strategies to increase product engagement.* Collaborate with the sales team to manage renewals...