Location
Remote
Job Type
Full-time
Posted
June 08, 2026
Job Description
Client Success Manager
Location: Remote | US or Canada
Salary: $55,000 – $60,000 USD Base + Performance Bonuses
Hours: Flexible | Client-Facing Calls ~10AM–7PM EST
Employment Type: Full-Time
Portfolio: ~30 Client Accounts
Key Responsibilities
Client Onboarding & Launches
- Own the end-to-end onboarding process for new clients — set expectations, establish communication cadence, and ensure a smooth launch
- Introduce clients to the team, tools, and processes with confidence and clarity
- Ensure every new client feels taken care of from day one
Week-to-Week & Month-to-Month Client Management
- Serve as the primary point of contact for your entire client portfolio (~30 accounts)
- Conduct regular check-in calls and monthly performance reviews with clients
- Keep clients informed, aligned, and confident in their ca...