Customer Success Manager

**Role:*** Clearly define business outcomes and orchestrate a comprehensive success plan inclusive of customer objectives, partners, milestones, risks and metrics needed to achieve them.* Demonstrate and educate new customers on how to use our enterprise platforms, content, and technologies in a manner that is tailored to their specific use-case.* Ensure customers derive maximum value from their investment in LSEG services and solutions, apply all licenses and collaborate with other LSEG partner teams to ensure retention and growth.* Drive content usage growth and retention through regular engagement with your clients, discussing product/content roadmaps and improvements Collaborate with client application owners to ensure they are getting the most from our data.* Document and share insight around their usage versus contract. Monitor and evaluate usage data, account health and growth opportunities to build measurable insights.* Build, maintain and foster positive relationships with key...