Job Description
We're looking for an exceptional Customer Success Manager who lives and breathes the customer experience. This is not a passive account management role — it's a high-impact, hands‑on position for someone who thrives on building deep relationships, solving complex problems, and turning customers into lifelong advocates of Blink Charging.
This position is based in the United Kingdom. While the role is UK‑based, you will join a highly collaborative team that primarily works remotely, offering flexibility while maintaining strong cross‑functional engagement.
From the moment a contract is signed, you are the face of Blink to your customers. You own the relationship end‑to‑end, ensuring every touchpoint — from onboarding to escalation — feels seamless, proactive, and world‑class. You don't wait for problems to find you. You anticipate them. You solve them. And then you make the experience even better.
White Glove Service from Onboarding Through the Entire Custo...
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