Customer Success Specialist

Robert Half Office Team · Bethlehem, PA, United States

Location
Bethlehem
Job Type
Full-time
Posted
July 01, 2026

Job Description

Description
Robert Half is partnering with a growing local organization to identify a Customer Success Specialist who is passionate about delivering exceptional customer experiences and ensuring orders are processed accurately from start to finish.


This is a great opportunity for someone who enjoys building relationships with customers, managing multiple priorities, and serving as a key liaison between clients and internal teams.


Responsibilities include:

+ Enter customer orders and quotes into the company's processing system

+ Maintain accurate order information within internal databases, spreadsheets, and CRM systems, including Salesforce

+ Communicate order confirmations, shipping timelines, delays, and updates to customers

+ Coordinate with internal departments to ensure orders are routed and fulfilled properly

+ Provide customers with product documentation, manuals, cut sheets, and warranty information<...

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