Customer Success Specialist: Brand Advocate & Solutions

Teleperformance is looking for a Customer Success Specialist (CSS) based in Malaysia, Sabah, West Coast Division. The CSS will manage customer interactions, respond to queries, and represent the brand across various communication channels. A Bachelor’s Degree or Diploma is required, along with at least 6 months of experience in customer support. Fresh graduates are welcome to apply as well.

The ideal candidate must have B2 level English proficiency and various interpersonal skills including active listening and critical thinking. The role offers an opportunity to enhance customer support experience and maintain brand integrity.