Customer Success Specialist — Fast, Friendly CX

Teleperformance in Malaysia is looking for a Customer Success Specialist to resolve customer queries and provide outstanding customer experiences through various platforms. The ideal candidate should possess English (B2) and Cantonese language skills, strong communication abilities, and have at least 1 year of relevant customer service experience. Responsibilities include handling customer inquiries via live chat, email, and calls, as well as identifying and escalating priority issues to management.
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