Customer Success Specialist (Local) – Cantonese

Customer Success Specialist (Local) – Cantonese | Banking Sector | Kuala Lumpur (GTower) Up to RM4000 + Language Allowance | 24/7 Rotational Shift | Onsite | ASAP Start We are currently hiring a Cantonese-speaking Customer Success Specialist to join a leading banking support environment based in Kuala Lumpur (GTower). This role is ideal for individuals who are passionate about customer service, problem-solving, and supporting clients in a structured financial services environment. Key Responsibilities: Educate customers on self-service banking options and digital channels Conduct callback verification for transactions and request supporting documents when needed Identify customer needs, analyse issues, and provide appropriate solutions Perform KYC-related tasks when required Deliver a professional and high-quality customer experience in every interaction Requirements: Fluent in Cantonese (C1 level) and strong English communication skills Mini...