Job Description
Responsibilities:
- Maintain strong business relationships with our top enterprise customers by monitoring their use of our software and conducting regular business reviews
- Own the customer as the primary point of contact, define a success plan with deliverables, and ensure clear communication across all activities of the customer's after-sales journey
- Be consultative, build credibility, relationships, and influence C-level stakeholders
- Be passionate about the products, understand the features to excellently deliver customer goals
Skills Needed:
- Great time management skills and can deliver results with urgency
- Excellent customer service mindset and communication skills.
- Focused on delivering results with minimal supervision
- Must be good in English
- Familiarity with monday.com or Freshworks products is a plus.
- Familiarity with cloud-based solutions in genera...
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