Customer Success Specialist - Urdu - Penang

Overview

Job Description: We are hiring a Urdu-speaking Customer Service Representative to join our team in Penang, Malaysia. In this role, you will be responsible for handling customer inquiries via email, live chat, and phone , delivering excellent service and support to ensure customer satisfaction.

Qualifications

Requirements:

• Bachelor's Degree is a must
• Proficiency in Urdu and English (spoken and written) is required.
• Prior experience in customer service, call center, or BPO is preferred.
• Good communication, problem-solving, and interpersonal skills.
• Willingness to work in rotational shifts , including weekends and public holidays.
• Must be based in, or willing to relocate to, Penang, Malaysia .

Benefits:

• Competitive salary and benefits package
• Paid training and development oppor...