Customer Success Specialist (Weekends Off)

Overview

ibex. Pakistan currently have a job opening for the role of Customer Success Specialist in Karachi. In this role, you will be representing top international companies and provide customer support to their US‑based customers. You will be responsible for handling a large number of incoming calls/chats for customer issues and inquiries on a daily basis.

The ideal candidate should have excellent English and communication skills, communicate professionally and multitask effectively. They should be discrete while handling sensitive and be passionate about providing world‑class customer support.

Disclaimer: This is not a sales‑based job.

Qualifications

• The role is a full‑time, on‑site in one of ibex. office’s in Karachi
• 5 working days, from Monday to Friday, with weekends off
• Willingness to support schedule changes during Ramadan or regional holidays as operational needs require (with fair scheduling practice...