Customer Support Advisor

Job description

duties and responsibilities

A Customer Service Advisor’s primary goal is to resolve all customer queries and ensure that customers are satisfied with the company’s service or products. Their main duties and responsibilities include:

Responding to customer complaints

Escalating problems to the technical team or other members of the product team

Updating customer information in the company database

Providing information about new and existing products and services

Tracking and processing new orders and refunds

Contact -shristi -6261912707