Customer Support Assistant

Job Description:

Customer Support Assistant

Oakcroft House Care Home, Oakcroft Road, West Byfleet, Surrey KT14 6JG

Salary: £27,590 - £35,163

Permanent 37.5 hours per week

We make health happen

Here at Bupa we support those when they need it the most. Our care homes are dedicated to delivering person‑centred care, supporting independence and honouring choice to help our residents live their best lives.

You’ll help us make health happen by:

As a Customer Support Assistant, you will deliver a professional, welcoming, and efficient front‑of‑house service and maintain the highest standards of administration for the Care Home, using the correct systems and ways of working.

This role ensures smooth day‑to‑day operations, excellent customer service, and effective support to the Home Manager and wider team.

Key Skills / Qualifications needed for this role:

• Experience in providing excellen...