Customer Support Associate - End of Tenancy (hybrid)

flatfair · London, England, United Kingdom

Location
London
Job Type
Full-time
Posted
June 27, 2026

Job Description

For a long time, deposits were the only type of rental security that could be trusted. We’ve developed an innovative rental solution that gives landlords up to double the protection and lowers move-in costs for tenants.



As a Customer Support Associate, you’ll be at the heart of providing top-tier service to our tenants, landlords, agents, and partners, ensuring their needs are met quickly and effectively. You’ll also be the go-to person for managing complex queries, complaints, and escalations, helping to ensure fair and consistent outcomes.

At flatfair, we’re on a mission to make renting easier, fairer, and more accessible for everyone. With over 1,700 ⭐⭐⭐⭐⭐ reviews on Trustpilot, we’re doing things differently—and we’re just getting started! We’re looking for...

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