Location
davao city
Job Type
Full-time
Posted
June 05, 2026
Job Description
Non-Voice Customer Service Representative – Chat Support Specialist
Davao City | Onsite
Caldwell Communication
About the Role
We are actively hiring Chat Support Specialists in Davao City under Caldwell Communication. This role offers a great opportunity to grow your career in a non-voice BPO environment with paid training, performance incentives, and a supportive workplace focused on long-term success.
Job Description
We are looking for Chat Support Specialists to assist customers through chat platforms by handling billing and sales-related concerns while providing accurate and efficient support.
Responsibilities:
- Respond to customer inquiries via chat support channels
- Assist with billing concerns, sales inquiries, and account updates
- Provide accurate information and timely resolutions
- Document all customer interactions properly
- Escalate complex issues to supervisors w...
Davao City | Onsite
Caldwell Communication
About the Role
We are actively hiring Chat Support Specialists in Davao City under Caldwell Communication. This role offers a great opportunity to grow your career in a non-voice BPO environment with paid training, performance incentives, and a supportive workplace focused on long-term success.
Job Description
We are looking for Chat Support Specialists to assist customers through chat platforms by handling billing and sales-related concerns while providing accurate and efficient support.
Responsibilities:
- Respond to customer inquiries via chat support channels
- Assist with billing concerns, sales inquiries, and account updates
- Provide accurate information and timely resolutions
- Document all customer interactions properly
- Escalate complex issues to supervisors w...
Ready to Apply?
Submit your application for Customer Support Associate - Non Voice Chat and Email Support at Caldwell Communications Solutions
Apply Now