Job Description
Customer Support
Location: Cambourne, CB23 6DW (Hybrid after training)
Salary: £30K plus bonus
Employment Type: Permanent
Working Hours: Monday - Friday
Start Date: ASAP
We are currently recruiting for a Customer Support professional to join the Service Support team. This is an excellent opportunity for a customer-focused individual to become part of a collaborative, high-performing team delivering best-in-class service to customers.
The Role
The Service Support team is the primary point of contact for all customer support relating to installed assets. You will play a key role in delivering a consistent and high-quality customer experience, ensuring accurate case management, timely communication, and effective collaboration across internal teams.
As a Customer Support team member, you will act as an ambassador for the business, placing customers at the heart of everything you do while...