Customer support & e-commerce operations executive

Customer Support & E-commerce Operations Executive

Balance high-quality customer support with operational intelligence in a role integrating AI-powered tools for a leading international technology supplier.

Cape Town (In Office), R20 000/month, 8:30 am – 5:00 pm (UK time).

About Our Client

The client is among Europe's leading independent suppliers of new and refurbished technology systems, specializing in premium second-life hardware alongside selected Windows and Android devices. Operating across the UK and Europe, they manage multiple international e-commerce platforms and direct-to-consumer channels serving customers worldwide.

The Role: Customer Support & E-commerce Operations Executive

The purpose of this role is to balance high-quality customer support with operational intelligence within an office-based, hot-desk environment. This position exists to manage customer engagement via email and marketplace systems while using AI-powered tools and data pr...