Location
Mumbai
Job Type
Full-time
Posted
June 03, 2026
Job Description
Notice Period: Immediate to 15days
Minimum 3+ yrs of experience.
Job Description:
Strong communications skills –
Excellent spoken and written English communication skills.
Effective, polished interaction with customer to gather information quickly.
explain customer responsibilities in resolving issue.
communicate next steps and status; and inspire confidence.
Demonstrable troubleshooting skills.
Cross-team collaboration.
Technical understanding of commerce platform concepts and procedures including online services, Order to Cash operations and general billing and commerce systems processes (e.g., invoicing, credit card transactions).
Technical aptitude sufficient to develop an understanding of the Azure Platform and architecture.
Online Account/Login troubleshooting skills. Exploratory learning skills.
The Azure Support Engineer provides business critical support to Azure customers around the world through various support offerings.
Minimum 3+ yrs of experience.
Job Description:
Strong communications skills –
Excellent spoken and written English communication skills.
Effective, polished interaction with customer to gather information quickly.
explain customer responsibilities in resolving issue.
communicate next steps and status; and inspire confidence.
Demonstrable troubleshooting skills.
Cross-team collaboration.
Technical understanding of commerce platform concepts and procedures including online services, Order to Cash operations and general billing and commerce systems processes (e.g., invoicing, credit card transactions).
Technical aptitude sufficient to develop an understanding of the Azure Platform and architecture.
Online Account/Login troubleshooting skills. Exploratory learning skills.
The Azure Support Engineer provides business critical support to Azure customers around the world through various support offerings.