Customer Support Engineering - 4

Mindlance · Troy, Michigan, United States

Location
Troy, Michigan
Job Type
Full-time
Posted
May 16, 2026

Job Description

About this position:

The Project Engineering Technician is responsible for Vehicle Data Recorder (VDR) activities in customer and other test vehicles. This is an entry-level position that has the potential to grow into a Operations, Project Engineer, or Data Analyst role.



Responsibilities and duties

" Cross-functional support for our CSE program and Operations Teams tasks/activities, and projects

" Track and maintain VDR and peripherals functionality

" Ensure VDR s are functioning and recording data

" Ensure that the VDR s remain up to date with current software and firmware levels

" Maintain all components of VDR system

" Installations, inspections/triage, and removals as necessary

" Maintain hardware and accessory inventory

" Respond to all VDR diagnostic codes that are generated from the customer fleet" Review customer data to verify correctness, co...

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