Customer Support Executive

We are looking for enthusiastic and customer-focused professionals to join our team as Customer Support Executives.

Role: Customer Support Executive

Eligibility: Any Graduate / Undergraduate

Experience: Minimum 6 months of BPO/Customer Support experience (E-commerce background preferred)

Job Details:

- 5.5 Days Working
- Rotational Shifts & Rotational Offs
- HR & Operations Round
- C1 US Voice Versant Required

Benefits:

- Cab service

Key Responsibilities:

- Handle customer queries and provide timely resolutions
- Deliver excellent customer service and ensure customer satisfaction
- Maintain accurate records of customer interactions
- Follow process guidelines and quality standards
- Escalate unresolved issues to the concerned team whenever required
- Meet individual and team productivity targets
- Build positive customer relationships through professional communication

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