Customer Support Executive - RD Pay

RepairDesk is a modern repair shop management software with 40 powerful integrations and modules. The software is customisable to meet the workflows of single-store, multi-store, and franchise repair businesses in various industry verticals. Available in 30 languages, RepairDesk is trusted by over 3,000 businesses globally, helping them save time, manage inventory, and run profitable repair stores.
Tasks
Customer Support Executive - RD Pay is a critical role responsible for delivering exceptional support and service to our customers utilizing RepairDesk Payments solutions. This position serves as the primary point of contact for payment-related inquiries, technical troubleshooting, and overall customer satisfaction, requiring a blend of technical aptitude, strong communication skills, and a customer-first dedication.
Customer Support & Issue Resolution
Handle Payment Integrations Support: Manage and promptly respond to support queries related to various payment partners...