Location
Mumbai
Job Type
Full-time
Posted
July 06, 2026
Job Description
Company Description
Freshlings is redefining fast food by making wholesome, clean eating convenient and accessible. The company delivers fresh, chef-inspired, nourishing, and functional foods using a farm-to-table approach. Offerings include fresh, ready-to-cook, and ready-to-eat meals prepared in automated cloud kitchens and a hybrid store.
Team members join a mission-driven environment focused on quality, innovation, and customer well-being.
Role Description
As a Customer Support Professional at Freshlings, you will be the primary point of contact for customers, handling inquiries, resolving issues, and ensuring a positive experience across all touchpoints.
You will respond to customer questions in person, by phone, chat, or email, assist with orders, deliveries, and product information, and document interactions in support systems. You will work closely with kitchen, store, and operations teams to address concerns, track recurring issues,...
Freshlings is redefining fast food by making wholesome, clean eating convenient and accessible. The company delivers fresh, chef-inspired, nourishing, and functional foods using a farm-to-table approach. Offerings include fresh, ready-to-cook, and ready-to-eat meals prepared in automated cloud kitchens and a hybrid store.
Team members join a mission-driven environment focused on quality, innovation, and customer well-being.
Role Description
As a Customer Support Professional at Freshlings, you will be the primary point of contact for customers, handling inquiries, resolving issues, and ensuring a positive experience across all touchpoints.
You will respond to customer questions in person, by phone, chat, or email, assist with orders, deliveries, and product information, and document interactions in support systems. You will work closely with kitchen, store, and operations teams to address concerns, track recurring issues,...