Customer Support Representative - Mandarin

Velenosi&Meredith · kuala lumpur, kuala lumpur, Malaysia

Location
kuala lumpur
Job Type
Full-time
Posted
June 03, 2026

Job Description

As a Customer Support Representative , you will play a key role in delivering an exceptional customer experience for Bybit , one of the world's leading cryptocurrency trading platforms, as part of a global project delivered by Conectys .

You will be at the frontline of customer interactions, supporting users through live chat and email , while helping ensure smooth daily operations and continuous service improvement within a fast‑paced fintech / crypto environment . This role requires accuracy, analytical thinking, and a genuine interest in financial markets and crypto‑currency products, while offering space for learning, growth, and long‑term career development.

With over 3,000 employees across multiple sites worldwide , Conectys is one of the fastest growing BPOs on the market, delivering multilingual outsourcing services to customers across Fintech, Gaming and Entertainment, Consumer Electronics, Healthcare <...

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