Customer Support Semi-Bilingual (Guadalajara)

Job Summary: Semi‑Bilingual Agent – On site, full‑time position in Guadalajara. English required: B2 (Intermediate).

• Support attorneys' administrative needs.
• Assist with legal documentation (excluding litigation).
• Schedule and confirm appointments for U.S. lawyers.
• Draft, proofread, file, and send legal documents.
• Provide updates and information to clients.
• Set and maintain appointments, and develop new leads.

• Strong administrative and executive assistance skills.
• Excellent phone etiquette and communication.
• Proficient in clerical tasks, data entry, and documentation.
• Outstanding organizational skills and attention to detail.
• Ability to handle confidential information with discretion.
• Proficiency in Microsoft Office.

• Fluent spoken and written English (minimum B2).
• Mus...