Customer Support Specialist

ADIB Group · abu dhabi, abu dhabi, United-Arab-Emirates

Location

abu dhabi

Job Type

Full-time

Posted

June 08, 2026

Job Description

Role :  Customer Support Specialist - Branches 
Location :  Al Ain 
Role Purpose To assist customers in their banking requirements by delivering high quality service while projecting ADIBs professional image in all interpersonal dealings. 
Key Accountabilities of the role These are the main responsibilities of this role 
Responsibilities Maintaining a high level of service attitude towards customers. 
Executing distribution recording of customer instructions from various channels e.g. incoming mail fax etc. 
Handling general walk in inquiries in a pleasant manner regarding ADIBs products & services and directing the customers to the respective service areas. 
General administrative work which may include preparation of memos customer letters filing etc. 
Delivery of cheque books and ATM cards to customers 
Handling and delivering captured card issues on account of cus...
        

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