Customer Support Specialist

ADIB Group · abu dhabi, abu dhabi emirate, United-Arab-Emirates

Location
abu dhabi
Job Type
Full-time
Posted
May 28, 2026

Job Description

Description

Role: Customer Support Specialist - Branches

Location: Abu Dhabi

Role Purpose:

  • To assist customers in their banking requirements by delivering high quality service while projecting ADIBs professional image in all interpersonal dealings.

Key Accountabilities of the role:

These are the main responsibilities of this role

  • Maintaining a high level of service attitude towards customers.
  • Executing distribution recording of customer instructions from various channels e.g. incoming mail fax etc.
  • Handling general walk in inquiries in a pleasant manner regarding ADIBs products & services and directing the customers to the respective service areas.
  • General administrative work which may include preparation of memos customer letters filing etc.
  • Delivery of cheque books and ATM cards to customers
  • Handling and delivering captured car...

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