Location
montreal (administrative region)
Job Type
Full-time
Posted
June 19, 2026
Job Description
Elevate customer support with Naboo as a Billing Operations & Support Specialist. This role focuses on client interactions, invoicing, and harnessing AI for operational improvements.
Join Naboo, a leading corporate events firm, in delivering top-notch customer service. With a focus on responsiveness, you will ensure accurate invoicing, resolve disputes, and onboard junior team members. Your experience in tech environments will be vital in monitoring KPIs and executing support processes effectively.
Key Responsibilities:
• Provide high-end customer support and response
• Ensure accurate invoicing for past event expenses
• Manage outstanding items and follow up on disputes
• Own the customer support process end-to-end
• Monitor team performance against SLAs
Requirements:
• 1 to 3 years in a Customer Support role
• Fluent in English; French is a plus
• Experience with CRM tools like HubSpot
• Strong organizational skills and attention to detail
• Dem...
Join Naboo, a leading corporate events firm, in delivering top-notch customer service. With a focus on responsiveness, you will ensure accurate invoicing, resolve disputes, and onboard junior team members. Your experience in tech environments will be vital in monitoring KPIs and executing support processes effectively.
Key Responsibilities:
• Provide high-end customer support and response
• Ensure accurate invoicing for past event expenses
• Manage outstanding items and follow up on disputes
• Own the customer support process end-to-end
• Monitor team performance against SLAs
Requirements:
• 1 to 3 years in a Customer Support role
• Fluent in English; French is a plus
• Experience with CRM tools like HubSpot
• Strong organizational skills and attention to detail
• Dem...