Job Description
Our client helps eCommerce brands and online stores manage their merchandising like retail pros, by leveraging our advanced AI-powered technology. Till date, they’ve helped our customers to optimize their sales and inventory worth more than 1$ Billion (yup, that’s right), increase profit and fulfill business goals.
Who are we looking for:
This position is a perfect fit for candidates who are interested in joining a fast-growing e-commerce startup to deliver an exceptional experience to our customers.
As a Customer Support Specialist, your primary responsibility will be to assist our B2B customers and help enhance customer’s resources.
This role requires a high amount of problem-solving skills and independence.
What you will be responsible for:
- Managing and delivering timely support via email and live chat, ensuring the resolution of inquiries and concerns.
- Providing comprehensive product supp...