Location
dubai
Job Type
Full-time
Posted
May 28, 2026
Job Description
Description
Role: Customer Support Specialist
Location: BR-Nad Al Sheba Branch
Role Purpose: To assist customers in their banking requirements by delivering high quality service while projecting ADIBs professional image in all interpersonal dealings.
Key Accountabilities of the role
- Maintaining a high level of service attitude towards customers.
- Executing distribution recording of customer instructions from various channels e.g. incoming mail fax etc.
- Handling general walk in inquiries in a pleasant manner regarding ADIBs products & services and directing the customers to the respective service areas.
- General administrative work which may include preparation of memos customer letters filing etc.
- Delivery of cheque books and ATM cards to customers
- Handling and delivering captured card issues on account of customers
- Delivery of covered cards to custo...