Customer Support Specialist

TP · Jaipur, Rajasthan, India

Location
Jaipur
Job Type
Full-time
Posted
May 25, 2026

Job Description

Designation - Technical support specialist

Location - Jaipur

Shifts - Rotational shifts (Night shift )

Key Responsibilities:

- Customer support – Handle inbound calls, emails, and chat queries from customers.
- Technical troubleshooting – Diagnose and resolve hardware, software, and network-related issues.
- Documentation – Record customer interactions and update CRM systems accurately.
- Service quality – Ensure timely resolution and maintain high customer satisfaction scores.
- Collaboration – Work with internal teams to escalate and resolve complex issues.
- Continuous improvement – Contribute to process improvements and knowledge base updates.

Immediate joiners preferred and ready to relocate

Drop in your resume to the below mail

[email protected]

Contact me

#8050980644

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