Customer Support Specialist

Job Title: Inbound Customer Support Specialist

Location: DHA Phase 8, 45 - D Block, Lahore

Shift: Night shift (Rotational, 5 days a week, 9-hour shifts)

Company: Transpotech Services

Salary: 110k - 200k (inclusive of all incentives)

This position is Office Based

Position Overview

Transpotech is seeking a dedicated Customer Service and Dispatch professional to join our team. This role is essential for ensuring excellent service delivery and efficient dispatching of drivers for our clients. You will be the key point of contact for customers, handling inquiries, and coordinating transportation logistics.

Job Description

• Having Excellent spoken English skills and a neutral, American or British accent is MANDATORY.
• Maintaining a positive, empathetic, and professional attitude towards customers at all times.
• Responding promptly to custome...