Job Description
Job Title: Customer Service Executive
Location: Ghansoli, Navi Mumbai
Shift: Rotational Shift
Working Days: 5 Days Working
Week Offs: 2 Rotational Week Offs
Job Description
We are looking for enthusiastic and customer-focused professionals to join our team as Customer Service Executives. The ideal candidate should possess excellent communication skills and a passion for delivering outstanding customer experiences.
Key Responsibilities
Handle customer queries and concerns via calls, emails, or chat.
Provide accurate information and resolutions to customers.
Maintain a high level of customer satisfaction.
Adhere to process guidelines and quality standards.
Document customer interactions accurately in the system.
El...