Customer Support Specialist — Onsite in Manila

Caldwell Communications is seeking Customer Service Representatives to be the first point of contact for clients and customers in Manila. You will assist with inquiries and ensure a positive experience across multiple channels.

The role involves handling customer inquiries via phone, chat, or email, and providing solutions while meeting key quality metrics. Requirements include being customer-focused and detail-oriented, with at least a high school diploma. The position offers competitive pay and a supportive team environment.