Customer Support Specialist Payments Transaction Monitoring

Customer Support Specialist Payments & Transaction MonitoringOther
Cape Town - Western Cape - South Africa

Environment

Are you passionate about fintech, digital payments, and customer experience? Do you thrive in a fast-paced environment where you can solve problems, analyze transactions, and help merchants succeed? If so, our Client wants you on their team as a Customer Support Specialist (Payments & Transaction Monitoring). Experience in fintech, payments, or transaction monitoring (or a strong interest in the industry). If you're ready to play a pivotal role in the digital payments space and help shape the future of financial technology across Africa, they would love to have you join their team!

Duties

• Customer Support & Guidance: Provide exceptional customer support, guiding merchants and users through payment processes.
• Monitor & Investigate Transactions: Search payments, track movements, and resolve issues.
• M...