Customer Support Specialist (Payroll and Tax)

Company Description

FRIDAY is dedicated to simplifying work for small businesses, offering a platform for managing hourly teams with features like time tracking, payroll, and team communication. Unlike traditional Human Capital Management platforms, FRIDAY is tailored for the busiest businesses, allowing you to focus on what truly matters for your business success. Join the FRIDAY community to experience how we can make work easier for

Job Summary

We are seeking a Customer Support Payroll Specialist (Payroll and Tax) to provide exceptional support to clients regarding payroll-related inquiries and services. The ideal candidate will be responsible for resolving customer concerns, maintaining strong client relationships, and ensuring a positive customer experience through timely and accurate assistance. This role requires excellent communication skills, attention to detail, and a customer-focused approach. 

Responsi...