Customer Support Specialist - Quincy, IL

**110785BR**
**Job Title:**

Customer Support Specialist - Quincy, IL

**Department/Function:**

Sales, Customer Service & Origination

**Job Description:**

**Customer Support Specialist - Quincy, IL**

**Job Summary**
Enter, schedule, and manage customer orders in the Oracle system to ensure timely shipment of the order in accordance with Customer Service, Transportation, and Order Management policies and Master Service Agreements. Guarantee that the requested product is delivered to the customer, with visibility of the real demand by the sales area and within the agreed lead times.

**Key Working relations**
Supply Planning, Demand Planning, Sales, QA, CD&D, Operations, Warehousing and Transportation

**Duties**

+ Receive and capture in ERP system (Oracle Cloud) the product requests by customer/division so that the customer receives the ordered product
+ Manage customer orders, confirming inventorie...