Customer Support Specialist/ Remote Care Technician I

**Job Title:** Customer Support Specialist/ Remote Care Technician I
**Location:** 387 NW Technology Circle Suite 500 Atlanta, GA 30313
**Duration:** 12 Months
**Work Arrangement:** 100% Onsite
**Pay Range:** $28 - $31 per hour (W2)

We are seeking a **“Customer Support Specialist/ Remote Care Technician I”** to join one of our leading healthcare clients.

**Position Overview**
We are seeking a Technician I, Remote Care to join the Remote Care Technical Support team. This role supports patients by handling inbound and outbound calls, troubleshooting equipment-related issues, processing replacement equipment orders, and accurately documenting all interactions. This is a fast-paced, customer-focused position that requires strong communication skills, attention to detail, technical aptitude, and the ability to multitask effectively while supporting patients. Full training and phone mentoring will be provided.

**Key Responsibilities**
• Han...