Customer Support Specialist (Taiwanese) – Tobacco Industry Support

Location: Livingston, Malaysia (On-site)

Employment Type: Full-time
Start Date: ASAP
Work Model: On-site (with 1-month temporary WFH until visa approval)
Working Schedule: Monday–Friday 09:00–22:00, Saturday–Sunday 09:00–18:00 (rotational shifts), 5 days work / 2 days off

About the Role

Join an international customer support team providing assistance to Taiwanese-speaking customers within a structured service environment in the regulated consumer goods sector.

You will handle customer inquiries, provide product-related information, and ensure a high standard of service delivery while maintaining compliance with internal guidelines and industry regulations.

Key Responsibilities

• Provide customer support in Taiwanese via phone and email
• Handle customer inquiries related to products and general service requests
• Deliver accurate ...