Job Description
Role: Customer Support Specialist
Location: BR-Deira Branch, Dubai
Role Purpose:
To assist customers in their banking requirements by delivering high quality service while projecting ADIB’s professional image in all interpersonal dealings. Key Accountabilities of the role:
These are the main responsibilities of this role
Responsibilities:
Maintaining a high level of service attitude towards customers. Executing, distribution, recording of customer instructions from various channels e.g. incoming mail, fax etc.Handling general walk in inquiries in a pleasant manner regarding ADIBs products & services and directing the customers to the respective service areas.General administrative work which may include preparation of memos, customer letters, filing etc.,Delivery of cheque books and ATM cards to customers Handling and delivering captured card issues on acc...