Customer Support-Trainee

Be the first line of support for farmers turn every call into action. About Kheyti Kheyti is an agri-tech that helps farmers double incomes and be climate resilient and sustainable. We democratize access to high-tech agriculture solutions by making them farmer-centric, low-cost and by bundling end-to -end services. Our vision is to see every farmer climate-smart The Opportunity Looking for a passionate on field person to deliver day to day advisory services to farmers at a globally recognized Agri-tech startup. Job Type: Full Time, Entry-Level Location: Hyderabad, Telangana Reporting to: Team Lead - CS Language Known : Odiya Key Responsibilities Be the first point of contact for farmers - Take control of Inbound calls, listen, understand, and log their issues Turn problems into action by creating and assigning cases to the right teams Drive closure by following up and ensuring issues are resolved on time Stay close to the ground by collecting harvest data from farmers- Outbound calls ...