Customs Brokerage Coordinator - 2nd Shift

FedEx · Tonawanda, New York, United States

Location

Tonawanda

Job Type

FULL_TIME

Posted

June 09, 2026

Job Description

Location: This is role is hybrid out of our Tonawanda, NY office. It will allow some work from home opportunity and some in the office work dependent on company policy.
Work Schedule: Monday through Friday, 1 PM to 9:30 PM, 2nd Shift 
Overview:
To provide customers with the highest quality service by providing consistent customer service and resolution in order to ensure timely release and/or inbound or outbound movement of freight/cargo
Provide impeccable customer service.
Prepare, analyze, and/or submit documentation to the appropriate parties (U.S. Customs, agents, clients) in order to ensure they are in accordance with all applicable laws and regulations relating to customs.
Anticipate, identify, and resolve problems which could delay the timely release or movement of freight.
Maintain relationships with correspondent brokers, T&B, and other service providers to ensure that agents exceed the customers' service requ...
        

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